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They have quite a story to tell. She joins us live from old city. Pamela . Reporter they certainly do, tracy. Investigators are still trying to determine a cause for that fire. But take a look, you can see where it started, on the upper level right by that roof, we talked to the woman who lives just below the roof. The says fire was stripping from her ceiling. David moran says he was sound asleep at 4 30 this morning when all of a sudden i heard a young lady out in the hallway yelling fire, banging on doors. Reporter as soon as he got up, he started knocking on his neighbors doors on the fourth floor. Everyone was trying to help. A gentleman on my floor was trying to pull the pull station, but no alarm ever went off. Reporter the fire was burning on the roof where just below jung park and her boyfriend who had been up early this morning became very aware of the danger. I saw the smoke coming under the door, and i saw this orange flashing, and the smoke turns into fireballs into our liv ....