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Director of Protective Services/Fire Chief Lindsay Holm had recommended adding the position as part of sweeping changes to the CSO program, one that would see community policing in the city take on a four-tiered approach with the RCMP, the CSOs, bylaw and commissionaires. “This is part and parcel of the whole asset management strategy that we’re trying to implement to optimize the efficiencies of our CSOs, and trying to initiate that downtown core initiative with having our CSOs patrolling down in that area to try and create a better environment,” Holm said at the meeting. The new CSO deputy commander position would assist with downtown stakeholder engagement and operational effectiveness, according to administration. ....
The idea behind the document is to make sure the level of service of the CSOs meets the expectations of the community at large. According to the memo from Director of Protective Services Lindsay Holm, the goal of this document is “to summarize the types of services being provided by the CSOs, list any constraints, and determine the financial resources required to meet these service levels.” “Now we’ve got something that sets the bar for our citizens and now we can measure against that, see if we’re meeting that,” Holm said at the meeting. The document was put together through interviews with staff, several meetings and ride-alongs. The draft statement is described as a “living document” subject to change. ....