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you will need the correct user roles to follow this guidance.  you are in the correct MU, follow TCM0322460 for the correct MU number. Guidance Note: When sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian for advice. Note: Where the entitlement conditions for CTC are not satisfied at the date of claim and are satisfied on a date, the later date being after the date of claim but not later than the date on which the decision is being taken an award of CTC should be made from the later dat...

TCM0304400 - Specialist areas: international: miscellaneous: EU involvement - adding a child or qualifying young person post award You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance if the award is not at status ‘Award issued’ the child or young person has been excluded from the award. For how to do this, use TCM1000241. Checklist you have the correct user roles to follow this guidance.  you are in the correct MU. Use TCM03224...

If you are dealing with a claim for the first time, go to Step 2. If you are dealing with an expired action date for a TC1125, go to Step 4. If you are dealing with a returned TC1125, go to Step 5. If you are dealing with a reply from the United Kingdom Border Agency (UKBA) or National Document Verification Team (NDVT), go to Step 6. If you have received a NINO from Specialist Tracing Unit (STU) or the BF has expired on your request, go to Step 22. Step 2 access function ‘Manage Verification Failures’ to check the following information the nationality of the customer or customers on the t...

If it’s a single claim by one customer, go to Step 6. If it’s a joint claim by two customers, go to Step 8. Step 6 Use Function MANAGE VERIFICATION FAILURES to check which residency rules the customer has failed verification on. To do this select the record you want to investigate select [Investigate]. You will be taken to the Investigate Verification Failure screen check which residency rules the customer has failed verification on Note: Check Household Notes to check if the claim has already been referred to the Persons From Abroad (PFA) Team or International Team. If the claim has been...

TCM0306200 - Specialist areas: international: pre-award: international pre-award claims - Crown servants You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance Neither customer on the claim is a Crown Servant or NAFFI Worker. Checklist Background Note: This guidance does not include Crown Servants posted overseas whose partner is a non-UK national who does not have a National Insurance number. If both the Crown Servant and partner are non-European Union (EU) nationals - for ex...