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look up and there's two people in the luggage rack above my head two women got catapulted into the -- and i didn't even see it happen. i didn't even know. and the train was like at a 30-degree angle down where i was. and i was trying to like into the window underneath the tray. and the seat was turned. i mean bags shoes, and everything just thrown just complete chaos. >> we also spoke to a man who was sitting in the back of the train. in a matter of seconds, he said that smooth ride abruptly ended. and it felt to him as if the train hit something. >> i must have been about six rows from the back of the train, just doing everything i do normal. and then major impact. i guess by the time you come to the senses of what's happening,
and i was kind of lodged into the window underneath a tray. and the seat was turned. i mean bags shoes, everything just flown. just complete chaos. and, you know from when we got out -- >> listen to that. we also heard it from a man sitting in the back of the train. he said in just a matter of seconds, the smooth ride that he was enjoying just ended. and nowhere out of -- it just somewhere, nothing, felt as though the train was hitting something. >> i must have been about six rows from the back of the train, just doing everything i do normal. and then the major impact. just by the time you come to your senses of what's happening, i'd been thrown into the floor. in the aisle. and just chaos. chairs spinning around.