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We have employees who really work on only tap handles. we have employees who only work on custom work. >> joseph supik, mark's nephew, believes the company has found a way to balance their workflow. >> we're fairly flexible with a lot of the stuff we can do, so we can adjust for customer nand as needed. demand for beer taps has been steady. >> those customers have given the business stability at uncertain times. >> when the millwork has fallen off, we've been able to fill in the gaps with that. >> the decision to grow the beer tap handle line has worked out so well that sales for the product n...
Speaking with their dollars. and we've seeing companies that we've been dealing with for years, their demand for tap handles has increased. they would ask for a small batch in the beginning and now their batch is like once a month. it's interesting to see not only our business improve, but their businesses improve as well. >> that's why there are conversations about ways to increase production across the board. >> since the millwork side is plenty busy, at any time like we do less millwork. the percentage isn't going to change, everything will be elevated. we'll just do more beer taps. >> the ...
Speaking with their dollars. >> i'm seeing companies we have been dealing with for years, their demand for tap handles has increased. they would ask for a small batch in the beginning, now their batch is now like once a month. it's interesting to see not only our business improve but their business improve as well. >> that's why there are conversations about ways to increase production across the board. >> since the mimwork side is plenty busy, it's not like we do less millwork. everybody is elevated. we just do more beer taps. >> the staff is keeping a watchful eye on beer flow to make sure e...
A way to balance the workflow. >> we can adjust for demand if needed. >> those customers have given the company stability at uncertain times. >> when the millwork has fallen off, we fill in the gaps with that. it's kept us chugging through slow times. >> the decision to grow the beer tap handle line has worked out so well that sales for the product now account for more than 50% of business. >> cash flow for the beer taps is rock solid which is really nice to have. >> the one catch about following customer demand is that the business is headed in a direction mark didn't predict. he admits makin...