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CMO50 special report: Building consumer trust in the digital-first era

CMO50 alumni discuss how they're working to engender consumer trust through technology, personalisation, context and cultural approach

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Customer Experience Professionals Association Expands Leadership, Research, and Professional Certification

Minneapolis, MN (PRWEB) February 25, 2022 -- The Customer Experience Professionals Association (CXPA) has announced an ambitious 2022 plan of work, supported

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The Australian Red Cross launches its first brand campaign in a decade


The Australian Red Cross launches its first brand campaign in a decade
April 19, 2021 10:15
In 2020, the Australian Red Cross experienced the highest demand for its aid since World War II, and as a result the organisation has launched its first brand campaign in a decade to educate Australians on the help it can give in all kinds of crises.
The animated spot, the first from DDB Sydney since it took on the organisation’s creative account last year, and features an original track from artists Kate Miller-Heidke and Keir Nuttall.
The ad follows a man who experiences all possible crises on in his local neighbour hood and tries to help but doesn’t know where to start until the Australian Red Cross steps in.

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Australian Red Cross launches first brand campaign in almost a decade via DDB Sydney

Australian Red Cross launches first brand campaign in almost a decade via DDB Sydney
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Addressing changing views of humanity: Australian Red Cross and its rebrand strategy


Addressing changing views of humanity: Australian Red Cross and its rebrand strategy
Head of engagement and support of humanitarian not-for-profit unveils fresh brand identity and positioning. Here's why
A fresh brand identity, overhaul of social media tone of voice and a digital profile strategy are key ways the Australian Red Cross is hoping to connect to more diverse audiences and changing perceptions of charity.
The humanitarian-focused not-for-profit, part of the international Red Cross movement, has debuted a fresh brand look and approach, including the new tagline, ‘Act for humanity’. It has also stripped back its visual branding to achieve a more modern look using a minimal design system and guidelines, as well as adopted a new social media tone of voice roadmap.

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'You're a generous bunch': Charities grateful for our pandemic giving


'You're a generous bunch': Charities grateful for our pandemic giving
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'You're a generous bunch': Charities grateful for our pandemic giving
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Many Australians have suffered hardship this year thanks to the COVID-19 pandemic but charities say it hasn’t prevented us from helping others in need.
While demand for support has been high, many members of the public have done their utmost to give what they could to good causes.
Thank you: CEO Jessica Macpherson at the St Kilda Mums warehouse in Clayton.
Credit:Jason South

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