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New Day With John Berman and Brianna Keilar

police. but cnn reviewed memos written two days after the shooting that detail actions by the dps that allegedly went against protocol for mass shootings. one lieutenant wrote i heard someone shout out that captain said all dps personnel need to be on perimeter. do not enter the building. and the sergeant saying he entered the school anyway. by the time bentencourt arrived, students and teachers had already been trapped more than an hour. some at the scene like this border patrol medic are aware of the urgency inside the classroom. >> no, we haven't heard that. this is building four? >> anybody hurt?

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Anderson Cooper 360

>> nine children. >> reporter: some at the scene like this border patrol medic are aware of the urgency inside the classroom. >> no, we hadn't heard that. no, we're in the forces. >> anybody hurt? >> no, not here. >> here? >> yes. >> ems in there already? >> no, sir. the shooter in there. >> he's in here. >> he's in here. >> the last contact we had was one of our school pd officers, his wife is a teacher. she called him to say she was dying. >> had him in room 12. multiple victims in room 12. >> reporter: a border patrol tactical unit is preparing to end the standoff and storm the classroom. >> units making breach. >> reporter: in a move that sources tell cnn has shocked people inside dps, betancourt picked up his radio and tried to stop the breach. >> hey, this is captain

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