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organizations that serve dedicated populations, we really want our whole system to be able to surerve clients anywhere they show up. we also place a value on training, as well as actually hiring culturally competent staff. >> when we first had our contract with open house, we sent letters to all of our contractors to strongly encourage them to do this. the idea was to see what would come from that. if we did not get everybody, then we would do something else. we were pleasantly surprised at the number of organizations that signed on to the training and you asked for further training,...

of those. we are committed to training. aside from dedicated funding for organizations that serve dedicated populations, we really want our whole system to be able to surerve clients anywhere they show up. we also place a value on training, as well as actually hiring culturally competent staff. >> when we first had our contract with open house, we sent letters to all of our contractors to strongly encourage them to do this. the idea was to see what would come from that. if we did not get everybody, then we would do something else. we were pleasantly surprised at the number of organiz...

center, the lgbt committee partnership, a critical thing for housing and service providers to discuss how better to serve these populations. we are building that infrastructure that is critically important for this growing population. in these very challenging economic times, it seems timely and appropriate to focus on the need of this particularly vulnerable population and how we can work together to meet the needs being raised here today. lgbt seniors are adaptive, resilient, some of the strongest people i have ever met, but our community faces. and take challenges and obstacles, a...

of the programs about city funded programs, what is the city require in terms of cultural competency? is that part of the requirement of getting a contract? and to the extent that is the case, what kind of oversight does the department provide to make sure that it is appropriate? >> yes, but that is part of the requirement of our providers. we also have business office compliance that monitors the procedures that require it that to be implemented. we do have a monitoring unit that does that. specific to the goals of cultural competency for the lgbt population, we have had those kinds...

in conjunction with the city- funded singer care facility, san francisco and implemented a program to stop the unlawful fiscal restraint and drugging of residents. -- physical restraining and drugging of residents. lgbt elders also face complete disregard for their powers of attorney in advance directives. in my own work, i seen this firsthand. in one case, state officials separated the gay couple, stole their belongings, and cut the help the partner from visiting his sick partner. this went on for weeks, and the man died without his partner getting a chance to say goodbye. we assist...