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20 gennaio 2021 12:15 Fonte: Adnkronos #ict BENGALURU, India, Jan. 20, 2021 /PRNewswire/ -- Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of Infosys Cortex, its customer engagement platform. The platform leverages technology from Genesys, a global leader in cloud customer experience and contact center solutions, along with Contact Center AI services from Google Cloud and its managed artificial intelligence (AI) and analytics services. Infosys Cortex helps businesses reimagine customer care operations by providing intel...

Public procurement policy Directives, regulations, policies and guidance relating to the procurement of supplies, services and works for the public sector. From: Contents Print this page As a buyer or commissioner of supplies, services and works for the public sector you need to understand and be able to readily access the regulations and policies relating to procurement. The Crown Commercial Service ( CCS) is responsible for the legal framework for public sector procurement and leads on the development and implementation of procurement policies for government. Introduction The over...

Ambe Tierro, Technology Lead of Accenture in the Philippines Before the pandemic, “cloud first” only signified an aspect of digital transformation for some businesses. With COVID-19 creating an inflection point, however, cloud is no longer just an option, it is a business imperative. Every business must now dramatically accelerate their cloud migration to enable end-to-end transformation.  But just because cloud migration is essential now doesn’t mean it is easy to implement and maximize the full value. The road to the cloud’s transformational benefits is complex. It includes rethink...

The AABG blueprint for fast and safe IT modernization SHARE It’s no secret that the pace of digital transformation has increased under the pressures of the COVID-19 pandemic. As the world see-saws between shut-downs and speed-ups, companies in every industry and sector are being forced to modernize to survive. But, emerging safely and successfully into the post-COVID world is a task that requires help from the experts. “The pandemic is a forcing function for companies to pause and think about everything from … infrastructure, to security, to where their data si...