UI modernization requires more than funding -- GCN
By Natalie Alms May 12, 2021 Thanks to $2 billion in funding in the American Rescue Plan Act, states can start modernizing their legacy unemployment insurance benefits systems. State leaders, however, say that funding and federal involvement isn't enough. New Mexico modernized its UI system in 2013 and has tried to pursue continuous modernization and improvement since then, said Sue Anne Athens, CIO in New Mexico's Department of Workforce Solutions, at an event hosted by GovExec. Unfortunately, federal funds can't necessarily be used for continuous improvement, which can be a "constraint," sh...