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Some of the data is from at least 2005 and includes customers’ name, address, and date of birth

PHOTO: Edward Howell | unsplash Peggy Winton, president of AIIM and an old friend, recently asked which term people preferred: "knowledge management" or "organizational intelligence." Organizational intelligence is a relatively new phrase introduced by Microsoft. In a white paper on content services from last year titled, "Growing Organizational Intelligence with Knowledge and Content in Microsoft 365," Microsoft stated its investments in content services will help with:  “How that collective knowledge within an organization is accessed, shared, and matured ...." With Project Cortex a...