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Consumer Court imposes ₹45,000 penalty on Amazon for delay in refund for faulty product

Commission President SS Malhotra and members Rashmi Bansal and Ravi Kumar held that it was Amazon's duty to ensure the sale of genuine, defect-free products and to promptly replace faulty products and issue refunds. ....

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Consumer Commission directs Honda to replace bike with manufacturing defect in absence of expert report

A coram of presiding member Milind S Sonawane as well as members Nisha A Chavhan and Nagesh C Kumbre observed that numerous repair attempts by the respondents themselves indicated a manufacturing defect. ....

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Electric scooter battery explosion: Consumer forum directs Benling India to pay ₹10 lakh compensation

The Commission emphasized the manufacturer's responsibility to understand the causes of the explosion and noted that in this particular case, the manufacturers showed a lack of concern. ....

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Consumer Court orders MakeMyTrip, OYO to pay ₹42k to customer for last minute cancellation of Goa hotel booking

The District Consumer Commission in Chandigarh recently ordered MakeMyTrip, OYO Rooms, and a hotel in Goa to pay a sum of ₹42,000 to a Chandigarh resident whose hotel booking was canceled despite advance payment. ....

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Consumer Commission slaps ₹7,000 fine on restaurant for selling water, Sprite above MRP

A coram of President GT Vijayalakshmi and members Kumara N and Nivedita Ravish noted that as per Legal Metrology (Packaged Commodities) Rules, sale of packed commodities at a price above the retail price is prohibited ....

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