Imagine this – a customer submits a payment instruction directing that all their life savings are transferred to a third-party account for the purposes of an investment. What do you do?.
I can remember watching a YouTube video of a guy playing World of Warcraft. He gradually realised that he was the only human. Welcome to the future of financial services.
Ruin stalked Lyle and his Brazier Property Services firm every day for a year following the raid. But his punishing fight for survival after what s known as an authorised push payment fraud (APP) paid off and justice has now been served.