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While Amazon's Just Walk Out technology at its Fresh grocery stores was touted as being powered by artificial intelligence, a new report says it actually relied heavily on manual monitoring by some 1,000 people in India.
The technology alienated some shoppers, who were put off by entry gates or the feeling that Amazon had turned a visit to the grocery store into a high-tech vending machine.
Amazon.com Inc is removing its cashierless Just Walk Out system from grocery stores, a retreat from an ambitious technology designed to let shoppers skip the line.
As it redesigns its Amazon Fresh stores, Amazon is removing its Just Walk Out technology and replacing it with smart carts.
Amazon will start replacing its Just Walk Out technology with Dash Cart as the company continues to redesign its Fresh stores.