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Following new product enhancements bringing Service and Marketing Clouds together, we speak with Salesforce's global industries and cloud marketing leader on digital and data progression and changing customer engagement dynamics
The customer of today is more demanding when it comes to personalized marketing and service needs.
ICIMS branches into marketing automation with Candidate.ID acquisition, Namogoo launches Customer Journey OS and more CX news.
All the latest martech and adtech news from Salesforce, Cyara, Braze, Validity, Permutive, Neustar, GupShup, Databricks and Smart.ly
Salesforce launched a series of AI- and automation-powered updates to its sales, marketing, and field service tools during an event in April 2022.