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Contact Center Software Market investigated in the latest research

This research report categorizes the contact center software market based on components (solutions, services), organization size, deployment mode, verticals, and regions.

United-states , Israel , America , Asia-pacific , Google-contact-center , Market-research-publishers , Contact-center-software-market , Center-software , North-america , Middle-east , Drive-contact-center-software , Customer-engagement

Google Cloud helps Yazi customers evolve their businesses in Africa

Yazi is leveraging Google Cloud to help its customers across Africa evolve and grow into data-driven businesses.

Adansi , Ghana-general- , Ghana , Rama-zomaletho , Digicloud-africa , Gregory-maclennan , Google-stratozone , Andrew-nagengast , Google-contact-center , Google , Engineering-consultancy-services , Google-cloud

Conversational AI can help answer your customers questions

Conversational AI is a powerful way to help manage your customers queries and questions in a more efficient way will stop rather than them

Contact-center , Contact-center-ai-platform , Google , Voice-assistants-in-call-centers , Google-contact-center , Use-conversational , Language-understanding , Language-generation , Call-centers , Media-bots , Google-cloud

Getting chatty with AI - how loveholidays has enhanced CX with help from a bot named Sandy

The UK's fastest growing travel agent has cracked the use of conversational AI where other organizations have failed.

United-kingdom , Eugene-neale , Google-contact-center , Customer-services-exchange , European-contact-centre , Dialog-flow , Contact-center , Large-language-models , Data-flow , Ai , Ustomer-experience ,

Salesforce upgrades Marketing and Service Clouds for the demanding digital customer

The customer of today is more demanding when it comes to personalized marketing and service needs.

Australia , New-zealand , Sydney , New-south-wales , Gaya-benedict , Lynne-zaledonis , Google-contact-center , Industries-marketing , Salesforce-field-service-app , Heart-of-service , Service-cloud , Service-cloud-voice

Google Contact Center AI Represents the Kind of Digital Services Agencies Seek

In addition to automation, states gain data aggregation and service delivery improvements.

Google-contact-center , Mitel , Key-elements-for-adopting-cloud-center-automation , Avaya , Parts-of-google-call-center , Moving-parts , Google-call-center , Adopting-cloud-center , Contact-center , Cloud-migration , Igital-citizenship

Cresta Raises $80M Series C Funding, Valued at $1.6 Billion

FinSMEs is the financial news site dedicated to covering venture capital, private equity, and merger and acquisition deals in real time!

San-francisco , California , United-states , Andreessen-horowitz , Google-contact-center , Jp-morgan-chase , Earthlink , Porsche , Sequoia-capital , Zayd-enam , Tiger-global , Greylock-partners

Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence

/PRNewswire/ -- Cresta, the leader in real-time intelligence for contact centers, today announced the closing of its $80 million Series C financing round,...

Olivier-jouve , John-curtius , Rowan-trollope , Terence-rasmussen , Michael-hopkins , Jp-morgan-chase , Google-contact-center , Earthlink , Holiday-inn-vacation-club , Porsche , Holiday-inn-club-vacations , Business-development

Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence

/PRNewswire/ -- Cresta, the leader in real-time intelligence for contact centers, today announced the closing of its $80 million Series C financing round,...

Olivier-jouve , John-curtius , Rowan-trollope , Terence-rasmussen , Michael-hopkins , Jp-morgan-chase , Google-contact-center , Earthlink , Holiday-inn-vacation-club , Porsche , Holiday-inn-club-vacations , Business-development

Cresta Raises Series C, Quadruples Valuation to $1.6B on its Mission to Revolutionize the Contact Center with Real-Time Intelligence

Tiger Global Leads Series C, Genesys, Five9, J.P. Morgan Chase and Zoom Join the Investment RoundSAN FRANCISCO, March 17, 2022 /PRNewswire/ -- Cre...

Olivier-jouve , John-curtius , Rowan-trollope , Terence-rasmussen , Prnewswire-cresta , Andreessen-horowitz , Michael-hopkins , Jp-morgan-chase , Google-contact-center , Earthlink , Holiday-inn-vacation-club , Porsche