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Sramana Mitra: Going back to 2016, there were these platform providers but there were also these other startups that had full applications. Where was the gap?
The UK's fastest growing travel agent has cracked the use of conversational AI where other organizations have failed.
Industry Pioneer and Authority, Norrie Daroga, introduces Conversational AI Avatars as training and teaching aides
With the Google Cloud Contact Center AI Platform, Google now provides an out-of-the-box contact center solution.