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issue a TC603D2 if the claim covers PY and PY-1 issue a TC603D if the claim covers PY only issue a TC603R in all cases update Household Notes with the message SU04 from TCM0172080. For how to do this, use TCM1000001 take no further action If it is System Terminated and the EU Member State has not confirmed the composition of the family on the e-form or SED, and / or there are changes of circumstances, contact your TALLO for advice on what to do. If it is terminated for any other reason, contact your TALLO for advice on what to do.

If the case is a complex case,go to Step 3. If the case is not a complex case, go to Step 9. Step 3 Check to see if there is a link to the UK through residency, employment or UK contributory benefits after the change would be applied by using the ‘B&C EEA Competency for Family Benefits’ decision tree. For how to do this, use TCM1000257. If there is still a link , go to Step 4. If there is no link complete a SEES calculation up to the end of the complex claim date. For how to do this, use TCM1000490  complete a manual calculations form. For how to do this, use TCM1000491

TCM0284396 - Specialist areas - Complex: Complex cases - renewals - customer contact after manual Statement of Account issued You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have the correct user roles to follow this guidance. you are in the correct MU. Use TCM0322460 for the correct MU number. Background any member of the household lives outside the UK and/or or where it’ is classed as an International complex case. As the majority of cases are worked clerically, you must follow this guid...

TCM0290170 - Specialist areas – Persons from abroad: Gateway Protection Programme You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have the correct user roles to follow this guidance you are in the correct MU. Follow the guidance in TCM0322460 you have access to the tax credit computer system (NTC) you have access to the Child Benefit Service you have access to the NIRS system you have access to Accessing DWP Data (ADD) browser system the claim form you are processing has ‘Gateway Protect...

UK state pension the customer lives in Norway, Iceland and Liechtenstein or Switzerland. For these countries you will need to contact your Technical Advice Line Liaison Officer (TALLO) for further advice. Guidance Note: when sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian / Data Security Team for advice. Background A European Union (EU) national in another Member State can claim family benefits for a deceased worker under Article 67, 68 and 69 of European Community (EC) Regulation 883/...