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M&T Bank has expanded its network of multicultural banking centers. Launched as a pilot in 2020, it includes roughly 115 of the company’s more than 700 branches, mostly in the Northeast and mid-Atlantic. The centers – where customers can access banking services in multiple languages via bilingual employees and other tools – are designed to remove language barriers. ....
The branches will provide services in clients’ preferred languages and employ local residents. Executives say the strategy will help M&T pull in new customers at a time when nonwhite populations are expanding. ....
/PRNewswire/ M&T Bank (NYSE: MTB) today announced it is expanding the services it provides to communities with high concentrations of ethnic and racial. ....