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In 2017, WFG set out to measure customer experience (CX), discovering Net Promoter ScoreSM in the process. What WFG’s leadership loved most about NPS® is that it provides a baseline for comparing the experience they provide against that of leading companies in other industries. Six years later, WFG maintains a “World Class” customer satisfaction rating. Read about WFG’s CX journey now.

Is a non-GAAP measure that is calculated as GAAP operating income , less net realized gains on investments and net changes in unrealized gains of equity securities. Management believes this metric... | May 2, 2023

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our consolidated financial statements and related notes appearing in ... | April 17, 2023

Insurance agency personnel on average made more money in 2022 and employees reported higher satisfaction with their compensation in 2022 than in 2021, a

/PRNewswire/ -- Since 1996, Demotech, Inc. has reviewed and rated insurers focused on Florida's residential property insurance marketplace. We will continue to...