Live Breaking News & Updates on Dxm

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What Tools Can't Marketers Live Without?

In a recent Ascend2 and Oracle survey, marketers were asked what trends and technologies would help advertisements thrive despite recent changes.

United-states , India , Canada , United-kingdom , Tamara-prewitt , Oracle , Are-happy , Getting-bigger , You-want , Succeed-with-artificial-intelligence , Tailored-content , What-martech-buyers-need

What Does It Take to Be a CX Leader?

We share several characteristics that we think are essential for CX leaders to have, wherever they reside within the organization.

W-edwards-deming , Foundational-steps , Customer-journey-mapping , Share-their-secrets , Must-be-transformative , Forge-dramatic , Must-be-able , Customer-experience-professionals , Must-be-cogent , Telling-clear , Leadership

What Is Conversational Commerce and How Does It Help CX?

It’s well past due for our industry to reconsider how we think about conversational commerce.

Jeff-weiser , Uber-chris-messina , Facebook , Chris-messina , Conversational-commerce , Immersive-commerce-comes , Customer-experience , Contact-centers , Cx , Cxm , Digital-commerce , Daniel-rodriguez

Uniphore Acquires Colabo

Intelligent virtual assistants and human agents can learn in real-time using knowledge AI capabilities via Uniphore's acquisition of Colabo.

Vijai-shankar , Yoav-dembak , Salesforce-updates-service , Marketing-clouds-with-conversational , Conversational-ai , Customer-experience , Contact-centers , Cx , Cxm , Dxm , Artificial-intelligence ,

How to Grow Revenue With the Freemium Business Model

In less than 20 years, freemium has become a revenue-driving business model that brands across the world utilize. Learn how to use freemium to your advantage.

Linkedin , Examples-of-successful-freemium-companies , Candy-crush-saga , Freemium-business , Jarid-lukin , Most-powerful-model , Many-business , Freemium-model , Successful-freemium , Crush-saga , Harvard-business-review

Will NVIDIA Omniverse Dominant the Future of Metaverse Creation?

NVIDIA Omniverse has positioned itself as the leader of metaverse creation. From Roblox to Microsoft, discover all the contenders in the metaverse game.

Argentina , Argentine , Satya-nadella , Richard-kerris , Mark-gruenwald , Jensen-huang , Nvidia , Facebook , Kroger , Pepsico , Microsoft , Universal-scene-description

Understanding Key Principles of Business Value

We provide a framework that any organization can use in order to define “business value” that can be applied to the important work of prioritizing initiatives.

Product-or-service-adoption , Getting-to-foundation-of-business-value , Customer-experience , Net-promoter-score , Customer-satisfaction , Customer-effort-score , Customer-experience-lessons , Greg-kihlstrom , Business-development , Roi , Cxm

OSF Digital Raises $100M

OSF Digital raises a growth equity investment of $100 million spearheaded by Sunstone Partners.

Gerard-szatvanyi , Digital-wants-to-expand-service-capabilities , Deltav-capital , Salesforce-ventures , Expand-service , Sunstone-partners , Salesforce-updates-digital , New-features , Quick-serve-restaurant , Customer-experience , Salesforce , Cxm

3 Ways to Improve Your Ecommerce Game

Three ways to get you on the path of "inventory transparency bliss" that will dazzle your customers and allow you to compete against the Amazons of the world.

Benjamin-franklin , Google , Amazon-hub-locker , Sundry-photography , Commerce-anarchy-with-better-data , Order-management , How-can-marketers-adapt , Digital-commerce , Justin-racine , Cxm , Commerce , Dxm

Fulcrum Adds AI to Workflows With CDP, ON24 Announces Forums, More CX News

Fulcrum adds AI to workflows with its CDP, ON24 offers live engagement experience with Forums, Neustar announces identity resolution capabilities, more CX news.

Cxone-ccaa , Michael-schoen , Sharat-sharan , John-golinvaux , Google , Neustar-inc , Transunion , Deutsche-telekom-global-business-announce-partnership , Customer-data-platform , Sitecore-integrates-acquisitions , Deutsche-telekom-global , Deutsche-telekom-global-business