How companies can learn from Equifax's 2017 data breach
The 2017 data breach landed the consumer credit ratings agency with a record fine, and analysts say the company fumbled its response.
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The 2017 data breach landed the consumer credit ratings agency with a record fine, and analysts say the company fumbled its response.
In fact, chief experience officer Janelle Sallenave says being digital-native has helped it build better products for customers.
According to Morning Consult, trust in banks has remained consistently high, with some 70% of users trusting banks to "do the right thing."
And how his role combines communications with technical know-how to keep clients feeling safe.
Takeda Pharmaceutical chief digital trust officer Mike Towers says his industry has been slow to adapt, but is accelerating fast.