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The population of the Donegal town has increased by almost 50% from the influx of refugees since the Ukraine-Russia war began two years ago
IBM reports that 85% of executives expect generative AI to be interacting with customers by the end of next year.
Google’s president for Europe says the money is meant to seed training programs that could eventually reach millions of people.
The head of the global remittance service provider says building a 'customer centric' culture has been a top-down operation.
Surveys shows that 61% of consumers are left unsatisfied by customer care. Research suggests that could be on purpose.