Automatic tax filing? Don't give CRA more power over taxpayers
The CRA's job is to collect taxes. If it also files more Canadians' taxes for them, that puts it in a classic conflict of interest. Read on.
Source: leaderpost.com
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Taxpayers are spending hours on hold with the CRA — despite repeated promises of faster service
The federal government has earmarked hundreds of millions of dollars to improve customer service at the Canada Revenue Agency (CRA) — but people who regularly deal with the country's tax collector say it hasn't had much of an effect, with telephone wait times sometimes clocking in at more than two hours.
Source: cbc.ca