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The abuse of contact centre staff by callers has reached unprecedented levels, threatening both the mental health of workers and potentially future access to personalised customer service, industry body Customer Contact Network New Zealand (CCNNZ) is warning. 'If . ....
Public abuse causing mental health issues for contact centre staff - CCNNZ voxy.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from voxy.co.nz Daily Mail and Mail on Sunday newspapers.
Air New Zealand outsourcing some call centre roles to the Philippines stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.