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Cockpit doors already secured and stronger and heavier and all of these airlines, and it took that first time event, unexpected event that made everyone, including all the companies saying oh, yeah, we've got to do it. i'm sure cory bennett, every company of any size in america today is having emergency i.t. meetings of how do we defend ourselves against this. >> what's interesting is that the attack we saw on sony was the first large-scale successful destructive attack. it wasn't just that hackers were going in to steal information. they were going to wipe files from sony's system. now this h...

Cockpit doors already secured and stronger and heavier and all of these airlines, and it took that first time event, unexpected event that made everyone, including all the companies saying oh, yeah, we've got to do it. i'm sure cory bennett, every company of any size in america today is having emergency i.t. meetings of how do we defend ourselves against this. >> what's interesting is that the attack we saw on sony was the first large-scale successful destructive attack. it wasn't just that hackers were going in to steal information. they were going to wipe files from sony's system. now this h...

So it doesn't have to be a monologue but a conversation about what their needs are and to educate them. i'm so happy to see that he really -- his attitude is refreshing. and i think that's why he will continue to be successful because he greets it with a very positive attitude. and even has this great demonstration out there. so i think that's key. >> i thought that was great, the demonstration was so telling. you saw it in the piece there. >> the proof is in the pudding. >> thank you so much, you guys. many green businesses find success by recycling their resources. that was the case for tw...

This is entirely lit by l.e.d. we are green. good to see both of you guys. i thought the piece was good. it was interesting when he talked about customers coming in and complaining. it is not his fault that the law has changed. he has to deal with something out of his hands. how do you deal with that? >> education. get the top five points of things that they need to know. make them readily available. the guy must get tired hearing the same thing over and over again. you should use signage, educate people and try to direct their choices. what are you looking for? how can i show it to you. picki...

Work. >> people come in whether they are looking for pellets and say, oh, you sell pool tables. is your technology budget eating into your bottom line, we have five tips to get a handle on the i.t. costs courtesy of businessdaily.com. look at how much you are paying for bundled internet and phone services. you may be able to find cheaper plans separately. two, when purchasing new equipment, look into refurbished equipment. this equipment is lightly used. number three, make sure someone on the staff is prepared for emergency i.t. situations so you are not completely at the mercy of outside ve...