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Baton’s Andrus partnership: A lesson in effectively addressing dwell time Long waits ultimately mean higher rates 0 91 2 minutes read Long wait times can reduce carrier revenue and drive up national shipping costs. (Photo: Jim Allen/FreightWaves) Andrus Transportation Service Inc., a trucking company based in Utah, announced it has partnered with Baton, a final-mile logistics platform. The partnership comes after a successful 30-day pilot program that reduced the dwell time, or wait time, the company experienced in Los Angeles. Andrus’ operations director, Garrett Costly, explai...

Share this article Share this article SAN FRANCISCO, April 20, 2021 /PRNewswire/ -- Trucking company Andrus Transportation Service Inc. (Andrus) has made major improvements to the efficiency and punctuality of its delivery services by partnering with Baton, a logistics technology start-up that handles the "final mile" of deliveries. Garrett Costley, Operations Director, Andrus, said, "In a 30-day pilot project, we reduced the average "dwell time" of our drivers waiting to unload cargo in the Los Angeles area from an average of 3.2 hours per load to 30 minutes." "Baton delivered 72 loads at 9...