Energy Update: Citizens Advice Calls For Extra Help For Struggling Customers
Latest news on energy prices and market regulation
Source: forbes.com
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Energy suppliers paying out more than £540,000 in compensation over prepayment meters
It comes after Ofgem ordered a review of people who were forced onto prepayment meters between the start of 2022 and the end of January 2023
Source: mirror.co.uk
Citizens Advice Scotland unlocks more than £142m for people
An organisation has helped people in Scotland access more than £142 million.
Source: glasgowtimes.co.uk
Ofgem tells energy firm Ovo it must take action on customer complaints
The regulator has told Ovo it must improve its handling of complaints, after 'serious concerns' were raised by Citizens Advice and This is Money.
Source: thisismoney.co.uk