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FTC has banned Rite Aid from using facial recognition software for five years after it falsely flagged customers as shoplifters.
Although women make up only 30 per cent of those working in artificial intelligence globally, they are still under-represented at industry conferences. A good mix of people ought to be included in conversations about AI for the technology to be developed in a responsible way that truly serves people.
Rite Aid is banned for five years from using artificial intelligence (AI) facial recognition to try to curb shoplifting, the Federal Trade Commission (FTC) said Tuesday. In a press release, the agency said that the drugstore company is being banned from using the technology “for surveillance purposes” for the length of five years to settle…
Pharmacy chain employees harassed and embarrassed customers erroneously flagged by store's AI surveillance technology as repeat shoplifters.
Rite Aid deployed artificial intelligence-based facial recognition technology from 2012 to 2020 to identify shoplifters but the company falsely flagged some consumers as matching someone who had previously been identified as a shoplifter, the FTC said.