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What is a payoff statement: everything you need to know

A student loan payoff statement tells you exactly how much you owe on your student loan as of today. You can decide whether to pay it off in full now or.

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Student-Loan Company Employee Says the Industry Is 'Awful'

A Nelnet worker told Insider they wish they could do more to help student-loan borrowers, but answering those calls can take a heavy mental toll.

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Nelnet Layoffs: Employees Describe Fear at Student-Loan Company As They Await Forgiveness

Two Nelnet workers worry more layoffs are due as the company braces for student debt forgiveness: "Nobody feels like they have job security anymore."

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Former Worker Says Student-Loan Company 'Cannot Help' Borrowers in Trouble

It's not uncommon for student-loan borrowers to report bad customer service and a former worker at loan company Nelnet said they are aware of it.

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CommonBond to drop student lending: Here's what it's focusing on instead

CommonBond plans to drop its student lending side in mid-June and shift its focus elsewhere. Here's everything you need to know about the change.

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