What is a payoff statement: everything you need to know
A student loan payoff statement tells you exactly how much you owe on your student loan as of today. You can decide whether to pay it off in full now or...
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A student loan payoff statement tells you exactly how much you owe on your student loan as of today. You can decide whether to pay it off in full now or...
A Nelnet worker told Insider they wish they could do more to help student-loan borrowers, but answering those calls can take a heavy mental toll.
Two Nelnet workers worry more layoffs are due as the company braces for student debt forgiveness: "Nobody feels like they have job security anymore."
It's not uncommon for student-loan borrowers to report bad customer service — and a former worker at loan company Nelnet said they are aware of it.
CommonBond plans to drop its student lending side in mid-June and shift its focus elsewhere. Here's everything you need to know about the change.