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Uniphore acquires Spain-based Emotion Research Lab

The News Scroll
21 January 2021
Last Updated at 10:20 pm |
Source: PTI
Uniphore acquires Spain-based Emotion Research Lab
Outlook
January 21, 2021 22:20 IST
Uniphore acquires Spain-based Emotion Research Lab
outlookindia.com
1970-01-01T05:30:00+0530
New Delhi, Jan 21 (PTI) Speech analytics software company Uniphore on Thursday announced the acquisition of Spain-based Emotion Research Lab for an undisclosed amount.
Emotion Research Lab is a software developer that uses AI (Artificial Intelligence) and machine learning to identify emotion and engagement levels in real-time over video-based interactions.
"When combined with Uniphore''s CSA solutions, which understands, analyses, and automates voice conversations in real-time, Emotion Research Lab''s extensive video-focused AI capabilities will deliver entirely new applications and experiences across the enterprise," a statement said.

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