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[inaudible] are our current contractor so the new contract will be a continuation of their services. I think the commission is familiar with the program. I want to highlight the newer aspects of the contract. The big one is the new contract features additional staff which is consistently a problem as they are probably still underfunded even at this point. We get one new full Time Employee as well as continue 3 part time contractors. As a result of the hiring this will help the program be better able torespond to the services as well as [inaudible] one of the new contractors a cantonese speakin...

Together for p5 1. And this also shows china wants to play a role though the United States is still the first fiddle. And china is the third one. The second one is the europeans. But we are learning. We are still in internship. To have a digression you have your American University in beirut for more than 100 years. And you have American University in cairo. We even dont have many confucius institutes there. So you can help us for that. The third one is there are emerging, new overlapping interests in cooperation. Like our cooperation against piracy piracy. Navigation safety security. And our ...

Security issue which has the Great Potential for souring the overall strategic discussion. I think it makes it hard. I think its essential for us to try to explore these ideas, but it becomes more of an academic or think tank exercise and less of a practical exercise if these sorts of perceptions create is much distrust. Last comments before i go out to the audience . Let me go out. We have a lot of hands and we have 10, 12 minutes. Im going to start with the gentleman way back on the left. Yes, you. Yes ill bill jones from executive intelligence review. Id like to just focus on this issue of ...

Collector. The agency then sends those complaints on to the company who then has some time to respond to both the consumer and the cfpb and to try to resolve the issue. Now the agency has received more than 650,000 complaints through the hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a ...

The hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a lot of lack of visibility. People dont necessarily know what the cfpb is and will know over time, i hope. I hope theyll see that were providing value to them. Thats what we aim to do. I think we had Something Like 700 and some credit ...