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Top News In Genesys Web Messaging Today - Breaking & Trending Today

Efficiency to empathy: Customer experience in cost-of living crisis

Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis. ....

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Genesys Announces First Half Fiscal Year 2022 Cloud Business Growth

Genesys Announces First Half Fiscal Year 2022 Cloud Business Growth
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New Genesys Capabilities Enable Out-of-the-Box AI and Automation for Empathetic Customer Experiences Based on Context and Intent

/PRNewswire/ Genesys®, a global cloud leader in customer experience orchestration, has announced new capabilities within the Genesys Cloud CX™ platform that. ....

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