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Pega Named a Leader in Real-Time Interaction Management by Independent Research Firm

Pega Named a Leader in Real-Time Interaction Management by Independent Research Firm
marketscreener.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from marketscreener.com Daily Mail and Mail on Sunday newspapers.

Bernhard-schaffrik , Wynn-white , Mega-pega-gen , Rob-walker , Nasdaq , Pegasystems , Forrester-research , Customer-engagement-center , Gartner-inc , Pegasystems-inc , Real-time-interaction-management , Customer-decision-hub

Pega Named a Leader in Real-Time Interaction Management by Independent Research Firm

Pegasystems Inc. , the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Real-Time Interaction Management (RTIM) report, Q1 2024 (1). Pega...

Bernhard-schaffrik , Forrester-wavetm , Rob-walker , Wynn-white , Research-firm , Gartner-inc , Pegasystems , Product-service , Nasdaq , Customer-engagement-center , Forrester-research , Pegasystems-inc

When It Comes To CX Transformation, Technology Isn't The Problem

Key takeaways from Pegaworld iNspire 2023 and an insight into the biggest challenge that brands have to tackle if they are to succesfully transform themselves.

Turkey , Turkish , Las-vegas , Rob-walker , Alan-trefler , Customer-decision-hub , Pega-infinity , Process-mining , Pega , Pegaworld , Customer-service

Virgin Media Ireland adopts Pega to rethink service experience for both customers and employees

Virgin Media Ireland adopts Pega to rethink service experience for both customers and employees
diginomica.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from diginomica.com Daily Mail and Mail on Sunday newspapers.

Ireland , John-walsh , Customer-service , Technology-transformation-at-virgin-media-ireland , Virgin-media , Pega-customer-service , Virgin-media-ireland , Liberty-global , Customer-decision-hub , Technology-transformation , Media-ireland , Pega-chat

Citi US Personal Banking turns to AI to 'delight' customers with personalised services

US retail bank Citi is rolling out technology that will allow its US Personal Banking business to offer its customers highly personalised services in-branch, via mobile banking app or through a call centre.

Pega-chordiant , Promiti-dutta , Citigroup , Pegasystems , Omnichannel-decision , Customer-decision-hub , Customer-decision , Ford-focus ,

Maantic launches 'Value Added Prescriptive Delivery Model' with investments in new skills and resources to accelerate client time to value

/PRNewswire/ -- Maantic, a global systems integration and consulting firm at the forefront of Digital Transformation, and a proud sponsor at PegaWorld iNspire...

Prnewswire-maantic , Harry-iyer , Shirsendu-sengupta , Judy-buchholz , Sandy-mukherjee , Health-care , Pegasystems , Pega-services , Maantic-inc , Siebel , Contact-center-transformation , Catalogue-of-services

Pega Cloud Now Available For Deployment on Google Cloud

Pega Cloud Now Available For Deployment on Google Cloud
streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.

Pallab-deb , Frank-guerrera , Sean-audet , Las-vegas , Global-operations-center , Google , Twitter , Pegasystems , Nasdaq , Pegasystems-inc , Customer-decision-hub , Google-cloud

Pega Infinity '23 Enhanced with New AI and Automation Capabilities to Power the Autonomous Enterprise

Pega Infinity '23 Enhanced with New AI and Automation Capabilities to Power the Autonomous Enterprise
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.

Ilena-ryan , Kerim-akgonul , Las-vegas , Pega-gen , Nasdaq , Pegasystems-inc , Reuse-library-in-app-studio , Pega-customer-service , Pegasystems , Pega-infinity , Customer-decision-hub , Customer-service

Pega and Tealium Partner to Integrate Customer Data with AI-Powered Decisioning for More Ethical and Empathetic Customer Interactions

New connector combines behavioral data, real-time events, and AI to drive optimal customer interactions across all channels
CAMBRIDGE, Mass., April 18, 2023 /PRNewswire/ -- Pegasystems... | April 18, 2023

Cambridge , Cambridgeshire , United-kingdom , California , United-states , Las-vegas , Matt-nolan , Ilena-ryan , Nasdaq , Twitter , Pegasystems , Pegasystems-inc

Efficiency to empathy: Customer experience in cost-of living crisis

Find out how businesses can shore up their CX strategy to support consumers struggling with the cost-of-living crisis.

Italy , Australia , United-kingdom , Italian , British , Virgin-atlantic , Salmoiraghi-vigan , Eric-jorgensen , Jo-allen , Adrian-beni , British-gas , Commonwealth-bank