CSPAN3 Key Capitol Hill Hearings December 10, 2014
Evidence right now. We want you to know it will make a difference. This guy will do it again, we will do something then, perhaps your testimony will matter. Those are hard discussions, what we found in the survey, what makes the biggest difference, they still feel they can trust the system, is that someone is listening and handling their case seriously. Sometimes, when people look at it, it is all about charging, we know that doesnt always happen, it is also about trust. I wonder if you can address that a bit in terms of that trust. Maybe you, chief and why that is an important piece of this. ...