Olo Inc. (NYSE:OLO) Q4 2023 Earnings Call Transcript
Operator: Good afternoon. My name is Ryan, and I will be your conference operator today. At this time, I would like to welcome everyone to the Olo Inc.
Source: insidermonkey.com
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Olo Announces Fourth-Quarter and Full-Year 2023 Financial Results
Full-Year 2023 Revenue of $228.3 million, up 23% Year-over-Year Fourth-Quarter Revenue of $63.0 million, up 27% Year-over-Year ...
Source: marketscreener.com
Hotel call center 101: Elevate the guest experience and drive direct bookings
Imagine a guest calling your hotel, resort, or casino. They desire instant connections, quick responses to their queries, and reservation information. To achieve this, you need a skilled team poised to promptly fulfill those needs.
Source: hospitalitynet.org
How to build and scale a value-driven loyalty program for your guests | By Ellis Connolly and Karen Stephens
In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Ellis Connolly, CRO of Laasie.ai, challenge the status quo of traditional loyalty programs and open up the idea of experience-led and value-based loyalty programs. Connolly shares his views on why loyalty should go beyond points. Instead, he advocates for serving guests with personalized rewards to help participation truly stick.
Source: hospitalitynet.org
Tips to reduce "leaky-bucket syndrome" from your hotel website
What’s one thing all guests have in common? The booking journey. And what’s one thing your hotel can influence? The booking journey.
Source: hospitalitynet.org