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Alorica and Automation Anywhere Join Forces to Redefine Industry-Leading Customer Experience (CX) Solutions - Vimarsana News

Alorica and Automation Anywhere Join Forces to Redefine Industry-Leading Customer Experience (CX) Solutions

Published: February 22, 2024

Alorica, a global leader of next-generation customer experience solutions, announced today a new partnership with Automation Anywhere, a leader in Intelligent Automation that puts artificial intelligence (AI) to work across every aspect of an...

Source: lelezard.com
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Is Generative AI the Next Big CX Thing Despite Its Risks? - Vimarsana News

Is Generative AI the Next Big CX Thing Despite Its Risks?

Published: June 30, 2023

While enhancing CX capabilities brings much-anticipated solutions for marketers and retailers, unchecked gen AI poses a threat to brand reputations.

Source: technewsworld.com
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