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Get the right training Before you start your MSP business, you should enroll in sales training. Even if you won’t be doing the sales yourself, sales training will allow you to recognize qualified salespeople when you’re hiring. Hiring a sales manager without knowing anything about sales yourself is incredibly difficult because you don’t know what you should be looking for. Additionally, you may need to draw in a couple of clients initially before you start hiring salespeople. Sales training can give you the necessary skills to do this. It can also improve your networking skills and help...

This week, HP launched HP+, one of the more interesting as-a-service efforts I’ve seen so far. What makes this service more interesting than most is its heavy focus on sustainability. This focus, given current world views, is likely to be emulated because most of the larger companies are reporting billions in additional revenue from their corporate social responsibility efforts.  Revenue that has been generated indirectly from customers appearing to select vendors based on corporate responses to social responsibility efforts.   Let’s talk about the historical foundations of as-a-servic...

As video conferencing becomes the default way to engage others, the number of organizations that want a free video call to last more than 40 minutes is starting to rise. RingCentral, as part of an effort to woo end users away from Zoom, is now offering a RingCentral Glip Pro service that allows a free video conferencing call involving as many as 100 people to last as long as 24 hours. Naturally, most of those calls won’t last that long, but for organizations looking to run meetings that might last several hours that’s going to be an attractive option. Organizations will, for example, be a...