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TCM0064220 - Claims: capture (D-K): intelligent manual capture - disability element (AG) You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. To deal with the disability questions on the TC600 claim form, consider steps 1 to 11. Step 1 Note: From 08/04/13 Personal Independence Payment (PIP) will be introduced as a replacement for DLA for customers of working age (16-64 years of age). PIP will be made of two elements consisting of daily living and mobility and two levels of rates which are standard or enhanced....

Step 2 Check the claim form for any appointee details. This will be shown on page 11 of the claim form. If the claim form does not contain any appointee details, go to Step 3. If the claim form contains details of an appointee and the details are the same as the customer’s details do not capture the details of the appointee If the claim form contains details of an appointee and the details are different to the customer’s details, use Function CAPTURE APPLICATION to continue to capture the remainder of the claim form and note down any missing information do not contact the customer for any...

TCM0064200 - Claims: capture (D-K): Intelligent Manual Capture - Disability element (Info) You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. For this task you will need to have access to Child Benefit Services and Access to DWP Data computer systems. The following guidance is to help you correctly capture the disability element. Note: From 08/04/13 Personal Independence Payment (PIP) will be introduced as a replacement for DLA for customers of working age (16-64 years of age). PIP will be made of two eleme...