Toxic customers, unproductive employees, and contagious pessimism: How the hopelessness epidemic is taking the workplace by storm
The workforce has made a huge shift from empathetic to cynical over the last few years.
Source: fortune.com
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Why Is Everyone So Angry? We Investigated.
The Times writer at large Sarah Lyall captured a national feeling with her recent article on consumer rage. She shares how the story came together.
Source: nytimes.com