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Indian brands improve CX scores, but consumers still expect a lot more: Havas Group's X Index 2023: Best Media Info

Best Media Info: In the previous X Index barometer, India was the only country with a lower score than the previous period and identified key factors to reverse the degrowth. This meant that Indian brands were not as | Marketing News ....

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Indian brands are yet to keep up with the rising customer expectations: Havas CX report

Havas CX, part of the Havas Group India has launched The X Index 2023 report. ....

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Brands improve CX scores, but consumers expect more

The X Index 2023 report by the Havas Group reports that in India, while brands have made strides in addressing key expectations from customers, there is still a long way to go before we reach pre-pandemic levels to create the most meaningful customer ....

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Welcome to the Era of Hyper Experience: Global Havas CX Study Reveals the Top 3 Trends in Consumer Experience

/PRNewswire/ - After COVID-19, consumers are still navigating shared global challenges, from inflation and climate change to political unrest and uncertainty,. ....

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