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Passengers are upset by this. In their words, outraged. People we spoke to cant imagine paying to be treated this way on an airline. So in our own sign tisk poll, people used shocked, disapounted and upset. I am horrified by that. Thats the worst thing i have seen in a long time. Shocked and appalled. The math dropped when she watched the now viral video of a passenger being dragged from the seats he paid for. This when he refused to get off because united needed seats for its employees instead. The airline made the mistake. They are going to be suffering the consequences of that. Shes one of dozens who without hesitation today united will not get their business. No way. We asked people will you not tlie because of that . I wont. People would think twice. That could have been me. Am i going to e see those guys. They are in a tail spin and they are in damage control mode. Former pilot turned aviation Attorney Says its more than a pr ....