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Trials of generative AI tool for government website have found that automated system can become confrontational – or even ‘seductive’ – meaning that the technology is not yet suitable for widespread deployment Trials of a generative AI-powered chatbot for GOV.UK users have found ongoing issue
Government Digital Service has published details of a recent testing exercise for GOV.UK Chat, which revealed both the potential and the pitfalls of deploying generative AI to engage with citizens The Government Digital Service has pledged to take a “measured” approach to its work on a propos
As 2024 begins – and in time-honoured fashion – PublicTechnology editor Sam Trendall picks five themes that will play a big role in the months ahead. Spoiler alert: AI may be mentioned. Credit for all images: Pixabay AI – big opportunities and bigger threats? Well, where else could
Scottish local authority seeks supplier to help support £150k plan to implement automated technology, which council hopes will help free up staff time to deal with more complex service issues Dundee City Council has revealed ambitions to ease pressure on services and staff by ramping up its u
A meeting at Bletchley Park in the UK on the future of artificial intelligence kicked off with an agreement among 28 countries on the need for global action