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The airplane, symbol of our mastery of the skies, is expanding oceans and continents in ever dwindling hours, bringing hope to people of the world, new horizons to industry, and new careers to youth. For air transportation has proved itself a vital factor in the social and economic of modern civilization. It is a rapidly expanding industry, and industry employing thousands of persons. Aireep each airliner in the today, over 100 workers are needed on the ground. Many of these are engaged in office work. The Reservations Department comprises a specialized group. It is here that rates, reservations, are communicated directly to the public by telephone. But requiresesting tact and a pleasant, well modulated voice. Another reservations a job is at the ticket counter. Here duties include the actual issuing of tickets through direct personal contact with the public. As in many departments, the work is handled in shifts for aroundtheclock service characterizes the industry. The welfare of the

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