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The annual SITA Baggage User Conference 2019 is taking place in Bangkok, Thailand from 5-7 November. While media are not invited to attend, Steven Howard of TravelNewsAsia.com was able to sit down with Peter Drummond, SITA's Portfolio Director of Baggage, to ask him more about the event.
American Airlines lost thousands of bags in early 2022, the recent August Air Travel Consumer Report says.
Taking Action reporter Jackie Callaway goes after one passenger’s long-lost suitcase and shares advice for anyone planning to check their luggage.
Korean Air Expands Baggage Notification / Tracking Service (25 Jan 2021) Korean Air has expanded its baggage notification service to international flights departing from 15 cities to Incheon Airport. The baggage notification service notifies customers through their smartphone that their checked baggage has been safely loaded on their flight. Korean Air began the notification service from 1 June 2020 for international flights departing from Incheon Airport, and the service was expanded in July to six other routes departing from North America...