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don't start with any of the things we think. we start out with a guy named luke pepper. why is that? >> he was one of the early ceos. he was the ceo during the '0eus and i thought it was very important to start out with him because he represents a time banking system that has been lost. banks were smaller and community friender. and during that time they were known as the friend of the family, i'm sure a lot of you here know. er. er infused the bank with such an amazing cultu it was just widely known across the region as a great place to do banking. it was terrific for employees to w...

it's about an hour. [applause] well, it is so wonderful to see a great crowd here in one of america's great public libraries. and a reminder why the commons are so important, and so welcome my friend kristin grime back to seattle again. sorry there's no big bank failure today to cover. >> lovely weather. >> well, i'm from phoenix, endless sunny days make me depressed. i'll get by with the weather for now. "the lost bank "is a must-read if you understand not only what happened to washington mutual which was a huge trauma for the city a trauma that continues but had broader policy impl...