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They took away a lot of my thunder because a lot of what they say was what i was going to go over. We are making a lot of headway in the short time that i have been involved. That is a good thing. It is important to know that from what i have seen our department does really reflect our community. We have approximately 400 officers that speak some type of foreignlanguage. Of that 400 or so, most of them, we have 173 that speak spanish, 81 are certified; 91 cantonese speakers, 60 certified; 20 mandarin, 9 certified, 7 russian, 6 certified, 39 tagalog and 5 vietnamese. There is no lag time to getting information on any type of crime occurring. We do use landline with an interpreter is not available, that is the card. Most of the language services, including interpretation, we had 1800 calls that required interpretation of language services, most of that was spanis, with about 1060, second was cantonese, with about 400 calls. Sometimes, you may be underreported, it can be a lot higher if n ....
If we can stream that its a great call. I am not sure how the civilian part is; for officers it is scenariobased. Commissioner chan. Commissioner chan i am reminded of what assistant District Attorney jean rolan said, the importance of maintaining trust. From the moment an officer and an inspector encounters the victim. I think the transformation that the department has had, president chu, i want to commend you for your work that started in 1998, none of this happened by accident. The moment that someone who does not speak english it is important for us to keep the safety net going for victims in the city. I want to thank everyone for their leadership to get to this point in my question is, we talked about this a few weeks ago before the police commission. I think you are doing a great outreach to the community. Obviously part of my concern that talk about over the last few weeks is in light of recent events in the city. The co ....
Is handled by the department of human services. They did the testing. Once the announcement goes out, officers have a deadline. They can apply and personnel submits a list of officers to the department of human resources. They also test for the civilian side in other departments. What theyre trying to do with what you cuts is say we are going to test on a certain date we have to wait for more people rather than testing four people now and two later. That slows the process down. As deputy chief beal says, we have 14 in line to take the test, in spanish, and 14 in chinese, 1 in russian. That helps. But waiting on the street waiting for an interpreter, it is great to have someone who is coming. If we can stream that its a great call. I am not sure how the civilian part is; for officers it is scenariobased. Commissioner chan. Commissioner chan i am reminded of what assistant District Attorney jean rolan said, the importance of main ....
Explains the process. The card will be printed in five different languages. They can pick the language they speak; point to it, then we know what they need. The officer will get them the service. I want to say that the chief and i especially the chief, he is out there all the time, i work with Public Affairs and recently we did an interview on the chinese speaking channel on the chinese talkshow. Two days ago, i saw the chief being interviewed on a korean show; he is always trying to reach out to all of the communities that we are approachable, we are here to help, we are trying to provide a service to anyone who needs it. All of us are here to help anyone in need. I was also going to recommend that perhaps you also engage america media, and San Franciscobased pacific news service. You can put something in english and each media outlet reports on their language with no copyrig ....
Victims in the city. I want to thank everyone for their leadership to get to this point in my question is, we talked about this a few weeks ago before the police commission. I think you are doing a great outreach to the community. Obviously part of my concern that talk about over the last few weeks is in light of recent events in the city. The concern is that women who dont speak english or are living in poverty will have concerns about reaching out of the Police Department. We want to reassure and reach out. Can you talk about your efforts to reach out to communities through various newspapers in different languages and how the department is getting the message out that we do have access to other languages and can serve diverse populations . Anytime there is a community meeting, and it is based on a certain ethnicity group, we try to have Interpretation Service pr ....