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Quick take: The sixth edition of Salesforce’s State of the Connected Customer reveals how customer engagement with businesses has changed with the rise of artificial intelligence (AI) and a shifting economy. Businesses could soon face an AI trust gap ...
Retail is an unforgiving market - but it gets a lot better when you create new ways of connecting to consumers. It starts with harnessing customer data. At...
It's the opening day of the Connections marketing fest and generative AI is inevitably top of the talking points agenda.
Salesforce today launched Marketing GPT and Commerce GPT to help enterprises quickly deliver personalized campaigns and shopping experiences.
Salesforce Tagged As AI Company, Expands Data Partnership With Google - 06/08/2023