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The problems began at 07:00 GMT (02:00 ET) and Downdetector.com, which tracks website outages, showed that more than 5,000 people in the UK reported that they couldn't get into their emails.
Clippy, a smiling paperclip, was introduced as a 'virtual office assistant' in Microsoft Office programmes in 1997, periodically offering advice and tutorials, but was scrapped in 2007.
If you have a keen gamer in your life, Seattle-based Microsoft may have just the thing for them, having launched a new 'ugly Christmas sweater.'